Privacy Policies

Last updated: July 5, 2025

Laboratory&Tech LLC (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website, products, or services.

1. Scope of This Policy

We may collect the following types of information:
Contact Information: Name, email address, phone number, job title, and company.
Business Interaction Data: Purchase history, quotes, support inquiries, and communications.
Website Usage Data: IP address, browser type, device ID, cookies, pages visited, and interaction data.
Account Information: When creating an account or submitting a request for quote (RFQ).
Marketing Preferences: Preferences regarding newsletters, promotions, or other communications.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, job title, and company.
Business Interaction Data: Name, email address, phone number, job title, and company.

Website Usage Data: IP address, browser type, device ID, cookies, pages visited, and interaction data.
Account Information: When creating an account or submitting a request for quote (RFQ).

Marketing Preferences: Preferences regarding newsletters, promotions, or other communications.

We collect data when:

You request a quote or product information
You sign up for newsletters or create a user profile
You interact with our team via email or phone
You visit or browse our website

3. How We Use Your Information

Your data is used to:

Respond to inquiries and fulfill quote requests
Manage business relationships and communications
Provide support and improve services
Personalize your browsing experience
Send relevant marketing and product information (if you opt-in)
Fulfill legal and contractual obligations

4. Legal Basis for Processing

We rely on the following legal grounds to collect and process your data:

Contractual necessity – to fulfill your quote or support request
Legitimate interest – for improving services, marketing, and support
Legal obligations – compliance with tax, regulatory, or fraud prevention requirements
Consent – when explicitly required (e.g., for newsletters)

5. Sharing Your Information

We may share your data with:

Authorized employees and representatives of Laboratory&Tech
Third-party service providers (hosting, IT support, logistics)
Carriers or partners to fulfill product delivery or support
Legal authorities if required by law or to defend legal rights
We do not sell or rent your personal information.

6. International Transfers

Your information may be transferred and stored in the United States or other countries where we or our partners operate. We ensure such transfers are compliant with data protection laws and include adequate safeguards.

7. Data Retention

We keep personal data only as long as necessary:

For quote or customer inquiries: up to 3 years after last interaction
For financial/accounting records: up to 10 years
For marketing communications: until you opt out or withdraw consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing. You can manage cookie settings in your browser. For more details, see our Cookie Policy.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent at any time
Object to processing for marketing purposes
Request restriction of processing
File a complaint with a data protection authority
To exercise these rights, contact us at: sales@laboratory-tech.com

10. Security

We implement technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure. However, no system can be 100% secure, and we encourage responsible data practices.

11. Changes to This Policy

We may update this policy occasionally. When we do, we will revise the “Last Updated” date. We encourage you to review this policy periodically.